Zilvaronimus Logo

Get Expert Support

Our dedicated team is here to help you succeed with computer vision and AI solutions. Whether you need technical guidance, have questions about implementation, or require emergency assistance, we're committed to providing comprehensive support.

Support Resources

Help Desk Hours

Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Emergency support only
Response time: Within 2 hours during business hours

Emergency Support

+1 (203) 213-3828

Available 24/7 for critical system issues

  • Main Office
    190 Center St, Wallingford, CT 06492, United States
  • General Support
    help@zilvaronimus.com
  • Video Consultations
    Available by appointment Monday-Friday

Submit Support Request

Describe your inquiry in detail and we'll connect you with the right specialist. Our categorized system ensures your request reaches the most qualified team member.

Low Priority
Normal Priority
High Priority
Urgent

Self-Service Resources

Access our comprehensive knowledge base, video tutorials, and support tools designed to help you find answers quickly and efficiently. Most common questions can be resolved using these resources.

Knowledge Base

Comprehensive articles covering setup, troubleshooting, and advanced features. Updated regularly with new solutions and best practices.

Browse Articles →

Video Tutorials

Step-by-step visual guides for common tasks and workflows. Perfect for visual learners who prefer demonstration over documentation.

Watch Tutorials →

Support Ticket Tracking

Monitor your open support requests, view response history, and track resolution progress in real-time through your account dashboard.

Track Tickets →

Frequently Asked Questions

Our FAQ section covers the most common questions about computer vision implementation, AI model training, troubleshooting, and account management. Browse by category to find quick answers.

Getting Started
Technical Issues
Account & Billing
Integration Help
Performance Optimization